ŠKODA Customer Testimonials
All Electric strive for excellent customer service in all areas. We would like to hear of all your feedback where you have had exceptional customer service or have felt we could have done better.
We believe we can only improve by listening to feedback. You, our customers are the most important part of our business and we want to hear from you.
As a new customer with All Electric Garages and buying my first Skoda car I have been delighted.....
Have been here to have items fitted and pleased with the service via telephone to discuss parts, the friendly ....
I have been with Skoda at kings heath for 12years. In all this time the service has been exemplary....
Outstanding customer service. Professional and friendly staff will go above and beyond to make sure your visit is a great experience.
Great initial service from the dealership. Everyone was friendly and made me feel very welcome.
I was looking for a low mileage Octavia diesel auto with a view to p/ex
Contacted AE and after several phone calls with Russell we struck a deal
Every thing he told me about the car was subsequently confirmed, and I have to say the standard of service and professionalism was faultless
We've had the car for a week or so now and It has exceeded our expectations. I have no hesitation in recommending AE and in particular Russell and I'm sure that come the time I will be dealing with them once again
I have bought 7 cars from All electric good service every time Russall is friendly and not pushy would not go anywhere else
Had our old-ish Octavia serviced today. Lovely friendly staff, very reasonable price, faultless all-round experience. Thanks
Got our car from here, very professional service.
Went to a few dealers in the Midlands and found this dealer in Kings heath to be the best.
Excellent service bought and serviced cars through Kings Heath Skoda. Highly recommend
Friendly staff. Great prices. Limited parking though
Great service from Mathew , so helpful and got me exactly what I wanted and made the process so easy and spent ages showing me everything on the car , couldn't of asked for more
Fantastic customer service. Friendly, efficient and professional. Matt dealt with my lease deal quickly and made the whole experience stress free and enjoyable. He was polite, approachable and went out of his way to help at every turn. Would highly recommend AEG!
Love my new Fabia TSi. Mark & Russ provided me with excellent service from start to finish. They are an absolute credit to All Electric and Skoda and real role models for the service industry. Keep up the good work and looking forward to many more years of doing business with you!
Amazing service from Russel hill. Had 6 cars from Russel wouldn’t trust any one else. Always goes out of his way to find the best deal. Would 100% recommend Russel Hill and all electric garage. Thanks Matt
We have always had excellent service support for our old Skoda Octavia (bought over 10 years ago when we were living in another Region). When after over 175,000 miles the time came to get a new car Russell Hill was courtesy and knowledge personified in helping us decide the Skoda we wanted, and then arranged a most competitive price. The hand over was smooth, and unrushed, helping us get the best from our purchase. A big thank you to the All Electric Team, especially Russell Hill for making this transaction so effortless.
I purchased my ŠKODA Karoq Edition (1.5 petrol automatic) 2 weeks ago and it is the best car I have ever driven. Beautiful inside and out. The customer service was excellent throughout - whilst purchasing and then afterwards - receiving a courtesy call to check all was well. Nothing was too much trouble. Big thank you to Russell from the K.Heath branch, he was fantastic to deal with. Stuart and Lucy Toogood.
A big thank you to Nathan Murphy at All Electric Kings Heath. It was a very smooth and easy process purchasing my new Citigo which I absolutely love! Some new car dealerships can be a little intimidating to a female - this one is not! Anyone thinking of purchasing a Skoda should look here!
This is our second Motability car from Skoda Kings Heath and on both occasions the process has been very smooth. The Motability Specialist, Russell Hill, is one of the nicest most competent people you are likely to meet, nothing is too much trouble. He always acknowledges our daughter, who has special needs, including her in the conversation even though her speech is limited. We have visited other garages, not Skoda, and she has been ignored even though its obvious the car would be for her. Big Mistake !! Skoda Kings Heath will definitely be our first choice when we come to renew our contract in three years. Thank you.
After my sister-in-law's recommendation I visited the Skoda dealer at All Electric Garages Kings Heath and bought a Skoda Fabia SE. I discussed my requirement with Sales Executive Russell Hill. He was very helpfull in explaining the features and benefits of the vehicle, I felt nothing was too much trouble for him. I visited other garages(not Skoda ) and I had information about the same type of car, the only difference is that your consultant has managed to make me understand the car's qualities and all the financing options. Skoda dealer All Electric Garages Kings Heath will certainly be my first choice when I come to renew my contract in three years. Thank you.
Friendly and helpful staff made the process of buying a new car a breeze.
Friendly and helpful staff made the process of buying a new car a breeze.
Friendly and helpful staff made the process of buying a new car a breeze.
Very pleasant, and helpful staff. My first lease car. Nathan made everything simple and explained all that needed to be done, so that all went smoothly. Most definitely recommended.
My name is Lee Riley I brought a car from yourselves in January, the bright yellow Skoda Fabia and I just wanted to say a thank you to...
"I have just had a superb customer experience at AEG. Nothing was too much trouble everything was done with a smile and a very helpful ...
"I would just like to say a huge thank you for your excellent service today that i received. My car was booked in for a service and a lovely...
Hi Paul
Just a quick note to say thank you for looking after us recently when we bought the Berlingo Van from you. I was really happy...
Dear Kings Heath Skoda,
I have the confidence that the jobs agreed were not just actually done but done well...
Dear All Electric Service Team,
I recently brought my Suzuki wagon R in for a service and MOT. I would just like to say thank you. It's a lovely...
Dear Lloyd,
Thank you for sending on the road tax disc. As promised enclosed is the copy of the registration certificate for the Hyundai Accent...
To Lloyd,Richard + everyone,
Just a thank you for making buying a new car so easy and pleasurable.Your help,friendliness,...
Dear All Electric,
I would like to send a special thanks to Bev,Richard and Lee for looking after me when I recently brought a car from you...