ŠKODA Service Advisor Job in Birmingham, Kings Heath.

At All Electric, we hire people who share our passion for providing excellent customer service while upholding the highest levels of professionalism and honesty at all times. Across our network, we have a wonderful opportunity, and we're searching for driven, eager, and dedicated people to join our team.

We are looking for a qualified, Service Advisor to join our busy service department at our ŠKODA dealership in Kings Heath, Birmingham. All Electric Garages provide a fantastic opportunity to the appropriate candidate who can show a willingness to learn and a desire to build a successful career in the automotive sector.

Role and Responsibilities:

• To provide the highest levels of customer service by providing a knowledgeable, courteous, responsive and efficient service projecting the quality image of the brand and the Company
• To ensure all customer expectations and requirements are exceeded throughout
• To deliver exceptional service, scheduling work on customer vehicles, providing accurate estimates for servicing, repairs, and ensuring customers are fully aware of the likely timescales and costs.
• The promotion of sales of genuine parts and accessories whenever possible, acting on opportunities to sell additional products and services

The ideal candidate will:

• Be focussed on achieving goals; you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player.
• Have excellent communication skills, as well as an aptitude and great attitude to lean and develop
• Hold a valid UK driving licence.
• Must have a minimum of 2 years’ experience as a Service Advisor or Aftersales Advisor