Coronavirus (COVID-19) Update | All Electric Garages
02/11/2020

No doubt you will be aware, on Saturday evening our Prime Minister announced plans for a new four-week lockdown as part of the national effort to decrease COVID-19. This means all non–essential retail businesses, including car and motorhome showrooms will be required to temporarily close from Thursday 5th November.

Our Government is allowing non-essential retail to operate Click and Collect or home delivery services and whilst our sales showroom will remain closed, we of course still remain open to assist with any sales enquiries remotely, either by telephone or by email.

I am also pleased to inform you that our Aftersales department will also remain open as an essential service. If you have a current booking in place for November, please be advised that this will remain as planned. As we have demonstrated over the past few months, extra measures remain in place at our dealership to ensure we continue to follow Government guidelines. Some of these measures include operating on an appointment only basis for all service bookings and increasing levels of PPE for staff and customers.

It is clear that the country faces another challenging period and that we must all work together to beat the virus, however as a business we have learned a great deal since March. My team and I are confident that we are able to continue to support our customers, whilst ensuring your safety and the safety of our team remains our priority.

If you have any further questions my team and I are available, please see our contact details below.


CONTACT FOR SKODA - Kings Heath
Mark Daniels
mark.daniels@allelectric.co.uk

0121 444 2715

Buy Online

For your complete peace of mind we are offering new ways on how to purchase a new or used vehicle. You are now able to order 100% from the comfort of your own home, simply reserve, buy outright or apply for finance on our website. We are also offering a ‘Home Delivery or Click & Collect’ service, fully complying with government distancing guidelines.

Please be assured that we are continuing to take social distancing very seriously to keep our customers and colleagues safe.


Sales & Service Q&A

Is Service open?

Yes, Our Aftersales departments will remain fully operational for servicing, MOT and repairs in a safe manner as it has been over the past few months, Collection & Drop Off Service available.

Are MOT being extended again?

A second extension is highly unlikely. But please check the GOV Official website.

Will I still be able to get my car serviced during the second lockdown?

Yes, we remain fully operational for servicing, MOT and repairs in a safe manner

Will Collection & Drop off be free?

Yes, Local collection and drop off is free. Please discuss the radius with our Aftersales team.

Can I enter the showroom to drop my car off?

Yes,Please note all customers must wear a face covering when entering any of our showrooms.

Are new & used sales open?

Yes, but our New & Used Sales Showrooms will not be open to the public from 5th November until further notice. However, we have a skeleton team on hand that will operate from our dealerships to continue car sales, we are offering new ways on how to purchase a new or used vehicle. You are now able to order 100% from the comfort of your own home, simply reserve, by outright or apply for finance on our website. We are also offering a ‘Home Delivery or Click & Collect’ service, fully complying with government distancing guidelines.

What will happen to my new car order?

Please contact our Sales Manager.

Skoda - Kings Heath

Mark Daniels
mark.daniels@allelectric.co.uk
0121 444 2715

I was supposed to collect my new / used car in November, what will happen now?

For updates on your new car order please contact Mark Daniels.

Can i buy a car outright online?

Yes, Use our secure payment gateway and have your new car delivered to your door.

Can i finance a used car online ?

Yes, we have a finance calculator on all our used car’s online. Complete our Secure online Finance Application and receive an instant credit decision.

Is my reserve deposit refundable ?

Yes, reserve the vehicle of your choice with a fully refundable deposit.