Car shopping online is becoming increasingly popular thanks to its convenience. Here at All Electric, it’s our aim to ensure you’re fully informed and supported at every step, which is why we’ve provided answers to some of the most frequently asked questions below. Of course, our friendly team is always on hand should you prefer to chat in person. Having operated in the motor industry for over 100 years, and with unrivalled experience of selling cars online, we’re ideally placed to answer any questions you may have and help you secure the perfect model at the right price.
If you are unhappy with the vehicle in any way, you can return it (at your own expense) within 14 days of delivery date.
You can talk to any one of our sales team for more information - email us, or give us a call.
You can talk to any one of our sales team for more information - email us, or give us a call.
We use a secured verified payment provider which utilises encrypted software protecting your card payment details. We do not store any of your card details.
Please speak to our sales team as soon as possible to review options.
We can help you with this. One of our sales team will be able to obtain your settlement figure.
We would be happy to talk to you regarding any questions you have about financing your car purchase. One of our sales team can be contacted by email or simply give us a call.
Yes, you can use your part exchange as all or part of your deposit towards your car purchase. However, if there is outstanding finance on your part exchange this will have to be settled by us as part of the transaction. Any amount left after settlement of your finance can be used towards your deposit.
If your car is valued more than the car you would like to purchase and there is no outstanding finance on it, we will happily give you back the difference. This would be paid to you after taking delivery of your new vehicle.
Yes, assuming you have described your part exchange accurately, answered all the questions correctly and read our Terms & Conditions regarding part exchange your value will be guaranteed.
Yes, you can remove your part exchange from your order at any time prior to your vehicle handover. You will though have to allow for any adjustment in your quotation if your part exchange was being used towards your deposit.
Yes, if both the vehicles are owned by you, or you have the permission of the owner to use the vehicle as part of your order. Our sales team will be able to help you in this scenario.
