All Electric garages are the Midlands leading Premier Specialist Motability Centre, based at its service centre in Halesowen. Being specialists for Motability Citroen, Motability Hyundai, Motability Skoda and Motability Suzuki we have the choice of 4 brands and over 100 models available at Nil advance. Our Motability specialist advisor, Bernard Melling, orchestrates the operations of the Motability Centre. Bernard has over 7 years Motability experience and adaptations are our speciality.

If you're an existing or a new to the scheme customer a warm welcome awaits you at All Electric Motability Centre.

Motability offers disabled people who receive the Higher Rate Mobility Component of the Disability Living Allowance a brand new car every three years including insurance, aftersales servicing and maintenance, full breakdown assistance from the RAC, an allowance of 60,000 miles over the three years, and free tyre and windscreen replacement.

Higher Rate Mobility Component (HRMC) of the Disability Living Allowance (DLA) - currently £49.85 per week - or, War Pensioners' Mobility Supplement (WPMS) - currently £55.65 per week.

If you choose to lease a car through Motability's Contract Hire scheme you must have at least 12 months' award length remaining. For customers choosing to buy a car with a Hire Purchase agreement, you will need to be receiving the allowance for the full length of your agreement.

If you opt for our lease agreement you do not need to drive. You can nominate up to two drivers who may be friends or relatives, and parents or carers can apply on behalf of a child aged three years and upwards.

However, proposed drivers must not have any serious driving convictions, disqualifications, or endorsements within the last five years. There are also some restrictions on drivers under 25 and those with provisional licences.

If you would like assistance checking whether you are eligible for either the Disability Living Allowance or the War Pensioners' Mobility Supplement, you should contact one of the following agencies:

For enquiries about the Disability Living Allowance (DLA), please contact Pensions, Disability & Carers Service on 08457 123456 or visit the Directgov website.

For enquiries about the War Pensioners' Mobility Supplement (WPMS), please contact Service Personnel & Veterans Agency on 0800 169 2277 or visit the Veterans UK website.

With All Electric Citroen, Hyundai, Suzuki and Skoda Motability you simply exchange your mobility allowance - either the Higher Rate Mobility Component of the Disability Living Allowance (currently £49.85 a week) or the War Pensioners' Mobility Supplement (currently £55.65 a week) - for a brand new car. Your allowance will go directly to Motability, in exchange for a car. Included with the car is a whole host of benefits, so the only thing you actually need to budget for is your fuel.You don't even have to be able to drive yourself as you can nominate up to two other drivers or, equally, if your child receives the allowance you can get a car on their behalf.

To help you choose the right car for you we've created some guides (which you can download here). We also have hints and tips for when thinking about what car to choose.

Once you've narrowed down the options, create a shortlist of different cars you would like to take for a test drive. This site will feature all 4 brands and models available to lease.

With nearly 150 models in stock there's bound to be a vehicle in stock for you to test drive and play with. When going for a test drive have a look at our Taking a test drive page for some useful tips. We can also discuss whether optional extras or adaptations might help make driving easier or more comfortable.

The final step - it couldn't be easier

Once you have decided which car is right for you, your Motability specialist will complete the ordering process with you using our simple online system.

When you visit the dealership you will need to provide the dealer with:

• Your driving licence and/or driving licences for any other named drivers
• Your letter of award entitlement
• Proof of address, such as a recent utility bill

You will also be asked to provide details of any previous accidents and driving convictionsthat you, or your named drivers, may have.

Your dealer will advise you when your new car will be delivered. Once a delivery date has been confirmed, the dealer will finalise your insurance and loss and damage protection details and get your agreement ready for you to complete. We offer a firm 'price guarantee' to our customers, that ensures the price you agree with the dealer when your application is accepted, is the price you pay when you collect your car. This guarantee stands however long it takes for your new car to be delivered. The only case where the price may alter is if the car description is changed subsequent to the original application.

Your allowance will be held by the Department for Work and Pensions or Service Personnel and Veterans Agency from the date your dealer expects you to take delivery of your new car. If for any reason the delivery date is delayed, any monies owed will be paid back to you as soon as your new car is delivered.

When you collect your car, please ask the dealer to give you a tour of the car and point out all of its features. Next, you will be asked to 'sign' the agreement between yourself and Motability Operations. This has to be done at the dealership and can be completed quickly and simply with the online system, by entering your Personal Identification Number (PIN), which you will receive when your application is accepted.

Finally, if your car has an advance payment, you will need to pay this to the dealer in one lump sum. Your tax disc will be provided with your car. Motability Operations will hold the V5 document.

We're continually working to increase customer satisfaction, and here are just a few of the improvements that have been made over the past few years.

Over the course of your agreement, we know that your car will show some signs of use. We want you to enjoy using your car so your Motability car comes with a "fair wear and tear policy". This means that wear and tear in line with a three year old car or unavoidable minor damage caused by a wheelchair or other mobility aid will be accepted as general wear and tear. Such general wear does not need to be repaired before returning your car at the end of the contract. However, to keep costs low for all our customers, cars that are returned seriously damaged to a degree which may affect re-sale value will be subject to damage payments. Plus if you return your car in a good condition at the end of your lease and have not made any insurance claims you may be eligible for a £250 bonus.

Motability leases now come with a mileage allowance of 60,000 miles for three-year agreements and 100,000 for five-year Wheelchair Accessible Vehicle (WAV) agreements.

With over 300 cars available with no advance payment and hundreds more for less than £500 Motability is more affordable than ever.

We can arrange and fund additional training for young drivers (between the ages of 16 and 24) on new Contract Hire agreements. The 6 hour training course is delivered by the AA. In the event of a claim, drivers who have successfully completed the training will pay a lower amount of excess than the standard amount for drivers in this age bracket. You can arrange to take driving courses through your dealer when you collect your car.

A 'round the block' test drive may not be enough to make a decision about a car, so make sure the test drive is what you expect it to be. Here are a few things you may wish to do or check on your test drive:

• Getting in and out of a car can be a struggle and often has a big impact on how suitable any given car is to your needs; so try getting in and out several times while in the dealership.
• Take your time and get comfortable, the test drive is for you and for your benefit.
• Check that the car doors are wide enough for you to get in and out easily, along with any equipment you may have, but that you are still able to reach the door to shut it when seated.
• Check that the doors are not too heavy, making them hard to open and close.
• If you are selecting a two-door car, make sure you can turn and stretch for the seat belt. It's a lot further back in two-door cars than in a standard four-door car.
• Drive on a number of different road types, and try different manoeuvres such as reverse parking to ensure the car's performance is what you expect and that you are able to see from every angle.
• Check that you are comfortable doing a hill start in the car.
• Nominated drivers should also take the car for a test drive, but be careful not to let them over-influence your decision.

Adaptations are devices that can be fitted to a vehicle so that driving is safer and more comfortable, and getting in and out of the car is made easier. There are a number of adaptations available, many for no extra cost, that could improve your motoring experience, including adaptations to help with :

• Speed and steering
• Signalling and safety
• Stowage
• Seating and access

If you think you may benefit from an adaptation in your new car, Motability's Managed Adaptations Programme offers a wide variety of options that could make your driving experience more comfortable. The Programme takes away the hassle of organising adaptations by managing the process for you from start to finish.

And in 2011, we're offering even more from Motability by making a wider range of adaptations even more affordable so that you can adapt your car to suit your needs.

If you're unsure, it's a good idea to think about your current driving experience - what areas have become more difficult or uncomfortable?

In some cases, mobility issues can be resolved by simply choosing the right car. Car designs are constantly evolving and features such as automatic transmission, automatic sliding doors, start button ignition and parking sensors, can all help make driving easier. The range of cars available to lease through Motability has never been wider or more affordable, and there may be one that's already perfect for you. The best way to be sure is to take your time and consider all of the available options.

If you think that you may need an adaptation, it's best to consider this at the same time as choosing your Motability car. Here are some key things to think about and the next steps you can take:

You will need to consider your car and the adaptation you would like at the same time to ensure that the combination of car and adaptation fit and work together. The majority of common adaptations can be made to fit most cars, although some may be more suitable than others.

The Forum of Mobility Centres (who can be contacted on 0800 559 3636 or by visiting their website) or a Motability accredited adaptation installer will be able to give you expert advice on choosing the right adaptation to suit your individual needs. Adaptation installers will also be able to recommend which car models may be suitable for installing your chosen adaptation. Your local car dealer does not have the expertise needed to advise you on the subject of adaptations, but they will work together with the adaptation installer to find the right combination for your needs.

To find a complete list, visit the accredited adaptation installers page or call our Customer Services team on 0845 456 4566.

Think about your day-to-day travel and how an adaptation may impact this. For example, if you are considering a wheelchair stowage system for the roof of your car, height restrictions may pose a problem at some car parks.

Once you have found the adaptation you need, your car dealer will be able to order both the car and the adaptations of your choice through the Motability Managed Adaptations Programme. This allows for you to get a great deal, and your new car will be delivered with the adaptations installed and ready to drive.

If you are unable to use the foot pedals in your car, a push and pull device will enable you to control the speed with your hand.
Operation: Push the lever forward to apply the brake and pull it backwards to apply the accelerator.

Similar to the push and pull control, the radial accelerator can help you control the speed of your car if you are unable to use the foot controls.
Operation: To accelerate, push downwards on the lever in a slight radial action, pushing the lever away from the body to brake.

Steering wheel ball If you have difficulty holding or turning a steering wheel or have the use of only one hand, having a steering wheel ball fitted means you will have more control when steering your car. Operation: Simply hold the ball, making sure your hand is comfortable, and use it to turn the steering wheel in the direction you need.

If you are unable to use your right leg, you could use a pedal transfer to switch the accelerator to the opposite side, enabling you to control the speed with your left foot.
Operation: For a twin flip accelerator, you pull down the pedal required and the other pedal flips up automatically. You can then use that pedal while the other is safely folded up out of the way. Floor mounted left foot accelerators operate with a guard to cover the pedal not in use.

Easy release hand brake If you have limited strength or flexibility in your arms an easy release handbrake device will reduce the effort needed to apply and release the hand brake.
Operation: This will depend on the type of device you choose. Some are operated by buttons and some by a small lever.

Infrared controls If you have limited movement in your upper body, infrared controls can bring everything to your fingertips. They make it easier to manage certain functions in your car, which make it safer or more comfortable to drive.
Operation: This is a simple keypad, which is often attached to the steering wheel. You simply press the button of the function you need.

If you cannot lift your wheelchair into your boot an electric hoist will solve this problem by easily taking the weight and manoeuvring into the boot of your car.
Operation: This will depend on the model but most are similar in operation. Once you have attached the wheelchair, use the electric keypad to lift and move the wheelchair into the boot.

If you need your boot to store other things such as luggage, equipment or even the dog, you might want to store your wheelchair in a rooftop box.
Operation: This will depend on the model but most are similar in operation. Once you have attached the wheelchair, a hand-held control operates the lifting, folding and storage of the wheelchair.

If you have limited body movement or stiff legs a swivel seat can help you get in and out of the car more easily. They can also increase driver and passenger comfort.
Operation: A remote control operates the chair as it turns out to face the driver or passenger, allowing plenty of space to sit down on the chair. Use the remote control to then move the chair round into the required position.

Whether you require a simple steering ball or full hand controls. We can help you with our extensive network of specialists to get the right products fitted to your new car ready for you to collect and enjoy. We can offer you a one stop shop for all your needs. For More Information Contact Our Motability Specialist Bernard Melling On 0121 504 2157 or Lloyd James in Kidderminster on 01562 752566

We know this can be a sticking point for many people, so here are some of the options available to you:

• Trade-in
  Around a quarter of Motability's network of nearly 5,000 dealerships now offer you the option of trading in your existing privately-owned car. This allows you to use the value of your car against any possible advance payment on your new Motability car, or you can save the money to spend how you wish.
• This allows you to keep your existing vehicle until the day you collect your new Motability car; which means you do not have to worry about managing without a car, even for a short time. The price you agree with your dealer might be lower than you could get if you sold your car privately, however it does mean you avoid the hassle of a private sale.
  
  Just a final point to note, any trade-in arrangement is made between yourself and the dealer - we are not able to comment on or negotiate the trade-in price on your behalf
• Private sale
  Selling your car privately will probably get you the highest value for your car. However, you will need to ensure that you have the time and money available to prepare your car for sale.
  
  Once the vehicle has been cleaned and any necessary repairs have been made, you will need to advertise it for sale. This can be done through your local newspaper classified section, car sale publications and websites such as Autotrader, Exchange & Mart and eBay.
  
  Once advertised wou'l need to set aside time to answer phone calls and meet interested parties for test drives. When you have found a buyer and have the money in hand, the last step is to transfer the title and registration, and cancel your insurance on the vehicle.
• Sell your car at auction
  If you put your car up for auction it will, almost certainly, assure you of a same-day sale. Your local auction house will tell you when and where to bring your car, and will also explain the process. The cost of selling your car through an auction can be as much as ten per cent of the hammer price plus VAT, but you are almost guaranteed a quick sale.
  
  Even if your car is old and of little financial value, there are other options you can consider:
• Why not donate your car to charity and raise money for a good cause? Charities accepting car donations will handle almost everything for you, and you may also be able to deduct the full amount from your tax return.
• Help the environment and recycle it there are easy, safe and environmentally friendly way to dispose of your car, with many companies now offering free disposal. Autogreen and Cartakeback both offer nationwide services for scrapping cars.